Questions about your account, a pack, or these terms go straight to the team.
nativarden@gmail.comOverview & Commitment to Privacy
Nativard is a private interview and speaking coach. The sessions you run, the essays you submit, and the role or exam you are preparing for stay tied to your account. They are not a catalog we sell.
We built the studio so candidate data stays under your control. Profile records live in Supabase behind Row-Level Security. Live audio is sent only to the speech and AI services required to answer you and score the session. You can erase the account, the profile, and the session history yourself.
- Each signed-in person can read and update only their own profile.
- Credit balances cannot be edited from the browser.
- Listening and reading practice do not require a paid credit.
Information We Collect
Account & profile data
When you create an account we store your name and email address, plus the coaching profile you choose before or after signup: target role or exam, current English level, and timeline. If you add them, we also store prior speaking experience and how you heard about Nativard.
That profile is stored in Supabase. Row-Level Security restricts each authenticated user to their own row. How you heard about Nativard is kept for our own marketing totals. It is never placed in an AI coaching prompt.
Voice & practice data
During practice we process:
- Microphone audio from Live Speaking Studio sessions.
- Pronunciation Lab drill recordings.
- AI Chat voice notes and the text of chat messages.
- Writing Lab essays you submit for evaluation.
We keep the practice record those activities produce: session status, duration, scorecards, phoneme feedback, and the credit balance on your account. We do not keep a public archive of your voice.
How Voice & AI Data Are Processed
Audio streams are transmitted over encrypted WebRTC and HTTPS to our speech and AI processing partners, strictly to generate real-time dialogue and phoneme-level scorecards.
- OpenAI Realtime API runs the live interview and coaching conversation.
- Microsoft Azure Speech Pronunciation Assessment scores phonemes for Pronunciation Lab drills and speaking feedback.
No public AI training
We do not sell your voice recordings or personal data to third parties. We do not use your private interview recordings to train public foundation models. Partners receive a session only so they can return the reply or the scorecard you asked for.
Payment Processing (Whop)
Practice packs are one-time purchases: Starter at $19.90, Interview Ready at $34.90, and Mastery at $59.90. Nativard does not bill on a subscription.
All pack purchases are processed by Whop, acting as our Merchant of Record. Nativard never stores or processes raw credit card numbers on its servers. When Whop confirms payment.succeeded, we add the pack credits to your account using that payment's idempotency key, so the same payment cannot be granted twice.
Data Retention & 1-Click Account Deletion
We keep your profile, unused credits, purchase grants, and session history while the account stays open, so you can come back to a scorecard or a remaining interview. Credits stay on the account until you use them or delete the account.
You can permanently delete your account, profile, and session history at any time. In the app, open Settings → Delete Account. You can also email nativarden@gmail.com and ask us to delete it for you. Deletion removes the Nativard profile and the practice history stored with it. Whop may retain the payment record it is required to keep as Merchant of Record.
Contact Us
Privacy questions, deletion requests, and corrections all go to the same inbox.
nativarden@gmail.comThe commercial terms for packs, credits, and refunds are in the Terms of Service.