These terms are the agreement between you and Nativard. Creating an account, starting a practice session, or buying a pack means you accept them.

Nativard provides AI-powered interview simulations, phonetic assessments, writing evaluations, and conversational English coaching. A free trial interview lasts 3 minutes. After a pack purchase, a live interview lasts up to 15 minutes. Saving the scorecard spends 1 Live Interview credit. Writing evaluations, AI chat messages, and pronunciation drills spend their own credits. Listening and reading stay free.

Nativard operates strictly on a one-time purchase model. The packs are Starter ($19.90), Interview Ready ($34.90), and Mastery ($59.90). There is no recurring subscription, and buying a pack does not enroll you in a later charge.

Each pack adds credits in four balances:

• Live Interviews
• Writing Assessments
• AI Chat Messages
• Pronunciation Drills

Purchased credits stack automatically on top of the balance you already have, including any starter trial still on the account. Credits do not expire as long as your account remains active. They are not transferable, and they are removed if you delete the account.

Credits are added only after Whop confirms the payment. The same payment cannot be granted twice. You cannot change a credit balance from the app.

Live AI audio streaming and phonetic processing incur immediate compute costs. A Live Interview credit is consumed when the scorecard is saved. A writing, chat, or pronunciation credit is consumed when that evaluation or message is processed. Packs where credits have already been consumed are non-refundable.

Unused packs may be eligible for refund review within 7 days of purchase. Email nativarden@gmail.com with the account email and the purchase date. If a refund is approved, Whop, as Merchant of Record, processes it. Asking for a review does not by itself reverse the charge.

We may suspend access that breaks these rules. Suspension does not refund credits that were already consumed.

Nativard is an independent AI coaching platform. It is not affiliated with, endorsed by, or officially connected to IELTS, including the British Council, IDP, and Cambridge Assessment English, to ETS (TOEFL), or to any company named in a practice scenario, including Amazon, Google, and Meta.

Band scores, phoneme accuracy ratings, and hiring-readiness evaluations are AI-generated estimates for educational preparation. They do not guarantee an official exam result, a visa decision, or a job offer. A scorecard is a study aid. It is not an official marking and it is not a hiring decision.

The studio is an educational practice tool. To the fullest extent permitted by law, Nativard is not liable for an exam result, a visa outcome, a hiring decision, lost opportunity, or any indirect or consequential damage arising from use of the service.

If we are liable for a claim about a pack, that liability is limited to the amount you paid Whop for that pack. This cap does not apply where the law does not allow a limit, including liability that cannot legally be excluded.

These terms are governed by the laws that apply to the operation of Nativard, without regard to conflict-of-law rules that would send the dispute somewhere else. If a court finds one provision unenforceable, the rest stay in effect. Nothing here removes consumer rights that the law of your country of residence does not allow a contract to waive.

Pack questions, refund reviews, and account help use the same address.

How we handle voice, profile, and payment data is described in the Privacy Policy.